STORE POLICY

Customer Care

1. Contact Information: We value your feedback and are committed to providing excellent customer service. You can reach our customer care team by phone, email, or through the contact form provided on our website.

2. Inquiries and Assistance: Our customer care team is here to assist you with any questions, concerns, or inquiries you may have regarding our skincare products, orders, shipping, returns, or any other related matters. We strive to respond to your inquiries promptly and provide helpful and accurate information.

3. Product Recommendations: If you need guidance in choosing the right skincare products for your specific needs, our customer care team can provide personalized product recommendations based on your skin type, concerns, and preferences. We are here to help you make informed decisions.

4. Order Support: If you encounter any issues related to placing an order, payment processing, or order tracking, our customer care team is available to assist you. We will do our best to ensure a smooth and satisfactory shopping experience.

5. Feedback and Reviews: We value your feedback and encourage you to share your experience with our products and services. Your reviews and suggestions help us improve and provide better skincare solutions. Feel free to provide feedback or leave product reviews on our website.

6. Returns and Exchanges: Our customer care team will guide you through the returns and exchange process if you receive a damaged or incorrect item. Please contact us within the specified time frame, as outlined in our Store Policy, for prompt assistance.

7. Privacy and Data Protection: We prioritize the privacy and security of your personal information. Rest assured that any information shared with us will be treated with the utmost confidentiality and will only be used as outlined in our Privacy Policy.

8. Store Policy Clarification: If you have any questions or need clarification regarding our Store Policy, our customer care team will be happy to assist you. We aim to ensure that you have a clear understanding of our policies and procedures.

At SHOWCASIES, we are dedicated to providing exceptional customer care that exceeds your expectations. Your satisfaction is our priority, and we are committed to delivering a positive and seamless experience throughout your skincare journey.

Privacy & Safety

1. Data Protection: SHOWCASIES is committed to protecting the privacy and confidentiality of customer information. They implement robust security measures to safeguard personal data from unauthorized access, use, or disclosure.

2. Information Collection: SHOWCASIES collects and stores customer information necessary for order processing, communication, and improving the overall customer experience. This may include personal details such as name, contact information, and billing/shipping addresses. They adhere to applicable privacy laws and regulations when handling customer data.

3. Data Usage: Customer information is used solely for the purpose of order fulfillment, customer support, and enhancing the shopping experience. SHOWCASIES does not sell or share customer data with third parties for marketing purposes without explicit consent, unless required by law.

4. Secure Transactions: SHOWCASIES employs industry-standard encryption and secure payment gateways to ensure the security of online transactions. This helps protect customers' sensitive financial information during the payment process.

5. Website Cookies: SHOWCASIES may use cookies and similar technologies to enhance website functionality, improve user experience, and gather anonymous statistical data. Customers have the option to manage cookie preferences through their web browser settings.

6. External Links: The SHOWCASIES website may contain links to external websites or third-party services. They are not responsible for the privacy practices or content of such websites. Customers are encouraged to review the privacy policies of any external sites they visit.

7. Compliance: SHOWCASIES complies with applicable privacy laws and regulations, including data protection regulations such as the General Data Protection Regulation (GDPR) where applicable. They continuously review and update their privacy practices to ensure ongoing compliance.

While SHOWCASIES takes diligent measures to protect customer privacy and safety, it is important for customers to also take precautions, such as using unique and strong passwords, keeping login credentials confidential, and using secure internet connections when accessing the website.

For detailed information on how SHOWCASIES collects, uses, and protects customer data, customers should review the Privacy Policy provided on their official website.

Wholesale Inquiries

1. Wholesale Program: SHOWCASIES offers a wholesale program for businesses interested in carrying their skincare products. This program is designed for retailers, distributors, spas, salons, and other qualified professionals.

2. Product Range: SHOWCASIES provides a wide range of skincare products available for wholesale purchase. These products are formulated with high-quality ingredients and are designed to meet various skincare needs.

3. Eligibility: To qualify for the wholesale program, businesses typically need to meet certain criteria, such as having a valid business license or resale certificate. SHOWCASIES may require additional information or documentation to verify eligibility.

4. Wholesale Pricing: Wholesale customers benefit from special pricing and discounts on bulk orders. The specific pricing details and minimum order quantities can be obtained by contacting SHOWCASIES directly.

5. Ordering Process: Wholesale orders can be placed through a dedicated channel or by contacting SHOWCASIES' wholesale team. They will guide businesses through the ordering process, including providing information on product availability, pricing, and shipping options.

6. Customization Options: Depending on the volume and specific requirements, SHOWCASIES may offer customization options for wholesale orders. This can include private labeling, custom packaging, or product variations tailored to the business's brand.

7. Customer Support: SHOWCASIES provides dedicated customer support for their wholesale partners. The wholesale team is available to address inquiries, provide product information, assist with order placement, and offer ongoing support.

Businesses interested in wholesale inquiries are encouraged to reach out to SHOWCASIES directly. Contact information, including email or a dedicated wholesale inquiry form, can usually be found on their official website. SHOWCASIES' wholesale team will provide detailed information, answer any questions, and guide businesses through the wholesale process.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments